Privacy Policy

Last updated: [22.04.2026]

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This policy complies with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and the French Data Protection Act (Loi Informatique et Libertés).

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Section 1 – Data Controller

The entity responsible for processing your personal data is:

Mad Twoz Family 102 Rue du Morne Rond Sandy Ground 97150 Saint-Martin French West Indies

Email: [contact@madtwozfamily.com] Phone: [+590 XXX XXX XXX]

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Section 2 – What Data We Collect

We may collect and process the following types of personal data:

Contact Information Name, first name, email address, phone number, postal address.

Membership Information Reason for joining, interests, date of registration, membership status.

Donation Information Donation amount, payment method, billing information (processed securely by our payment provider), donation frequency.

Volunteer Information Skills, availability, interests, motivation for volunteering.

Website Usage Data IP address, browser type, device information, pages visited, time spent, referral source (collected via cookies and analytics).

Communication Data Messages sent via contact forms, email correspondence, comments on blog posts (if applicable).

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Section 3 – Why We Collect Your Data

We process your personal data for the following purposes:

• To respond to your inquiries and communicate with you

• To manage your membership and provide member-only content

• To process donations and issue donation receipts

• To coordinate volunteer activities

• To send newsletters and updates (only with your consent)

• To improve our website and user experience

• To comply with legal obligations

• To protect our rights and prevent fraud

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Section 4 – Legal Basis for Processing

We process your personal data based on:

• Your consent (newsletters, cookies, optional communications)

• The performance of a contract (membership, volunteer agreements)

• Our legitimate interests (website security, analytics, fundraising)

• Legal obligations (accounting, tax records for donations)

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Section 5 – How We Store and Protect Your Data

Your data is stored securely on servers provided by Wix.com Ltd. and our payment processors. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law:

• Member data: for the duration of your membership + 3 years

• Donation records: 10 years (legal accounting requirement)

• Contact form submissions: up to 3 years

• Newsletter subscriptions: until you unsubscribe

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Section 6 – Who Has Access to Your Data

Your data may be shared with:

• Authorized staff and volunteers of Mad Twoz Family

• Our website host (Wix.com Ltd.)

• Payment providers for processing donations

• Email service providers for newsletters

• Authorities, when legally required

We never sell your personal data to third parties.

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Section 7 – International Data Transfers

Some of our service providers (e.g. Wix) may process data outside of the European Union. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

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Section 8 – Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access – to know what data we hold about you

• Right to rectification – to correct inaccurate or incomplete data

• Right to erasure – to request deletion of your data ("right to be forgotten")

• Right to restriction – to limit how we use your data

• Right to data portability – to receive your data in a portable format

• Right to object – to processing based on legitimate interests or direct marketing

• Right to withdraw consent – at any time, without affecting prior processing

To exercise any of these rights, please contact us at: [contact@madtwozfamily.com]

You also have the right to lodge a complaint with the French data protection authority (CNIL): www.cnil.fr

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Section 9 – Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and enable certain features. You can manage your cookie preferences via the cookie banner displayed on your first visit, or through your browser settings.

Types of cookies we use:

• Essential cookies (necessary for the website to function)

• Analytics cookies (to understand how visitors use our site)

• Functional cookies (to remember your preferences)

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Section 10 – Children's Privacy

Our website and programs may involve young people, but personal data of minors under 15 is only collected with the explicit consent of a parent or legal guardian, in accordance with French law.

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Section 11 – Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the "Last updated" date clearly indicated.

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Section 12 – Contact

For any questions, requests, or concerns regarding your personal data or this Privacy Policy, please contact us:

Mad Twoz Family 102 Rue du Morne Rond, Sandy Ground, 97150 Saint-Martin Email: [contact@madtwozfamily.com] Phone: [+590 XXX XXX XXX]